Fastrack

Fastrack Ticket Information

1. Chest, height, and age restrictions apply on all rides and attractions. Please ensure you are aware of these prior to purchasing a Fastrack ticket.
2. Fastrack tickets are non-refundable, non-transferable, and not replaceable if lost.
3. Attractions with Fastrack access may be removed, added, or amended at any time.
4. Rides and attractions are subject to availability at all times.

One Shot Fastrack Tickets

1. Fastrack tickets do not include park admission.
2. Tickets must be used during the allocated time slots and on the date stated.
3. Tickets are only valid for the ride stated, and for single use – one person per ticket.
4. Fastrack tickets are non-refundable, non-transferable, and not replaceable if lost.
5. Rides and attractions are subject to availability, and ticket allocations may be limited, increased or removed at any time. Attraction operation does not guarantee One Shot availability.
6. If a ride is closed for the day and you already have a ticket purchased, a replacement attraction up to the same value will be made available.

Fastrack Packages

1. Fastrack packages do not include park admission.
2. A Fastrack Package is a ticket with a set amount of use validities which can be used on a pre-determined selection of attractions. Each attraction ridden removes one validity.
3. All attraction uses must be utilised on the date stated on the ticket.
4. Fastrack Packages are for one guest only and cannot be transferred between guests in a party or passed to other guests at the park. Misuse, sharing or altering of the ticket in any way may result in remaining entitlements being forfeited without refund.
5. Fastrack Packages can be scanned once every three minutes.
6. Rides and attractions remain subject to availability, due to the flexible nature of the ticket, refunds will not be issued if any of the attractions listed are unavailable. Usage validity will remain valid for the attractions which remain operational.
7. If a specified ride is closed, and you have purchased a package for that date, the rate will not be subject to discount, nor will it be eligible for refund as it does not affect the ability to use all validities on the ticket on other listed attractions.

Gold Fastrack

1. Gold Fastrack does not include park admission.
2. Gold Fastrack is for one guest only and cannot be transferred between guests in a party or passed to other guests at the park. Misuse, sharing or altering of the ticket in any way may result in remaining entitlements being forfeited without refund.
3. Guests using Gold Fastrack may be required to show a valid ID to verify that they are the sole user of the ticket.
4. Gold Fastrack can only be used on the date on the ticket.
5. Gold Fastrack can be scanned once every three minutes
6. If a paper ticket is issued and becomes wet or damaged, please speak to a member of staff at the Fastrack office in either The Beginning or Heartlake City who can assist. You must show proof of purchase prior to any re-print.
7. Gold Fastrack is valid on all Fastrack attractions on your day of visit. Additional paid attractions are not included in this ticket.